Support Specialist at Amazon for graduates

Support Specialist at Amazon for graduates

About the job

As the earth's most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time employee to join our Customer Experience Strategy team in Bangalore, India. This role is ideal for a candidate looking for to learn with an exciting, dynamic company.

Key Responsibilities

  1. Performing a wide range of data collection, data entry, and data processing related tasks (e.g., data tagging, uploading data into online systems). Conducting data validation and analysis
  2. Using high level of judgement to determine/identify differentiated experiences and/or trends.
  3. Partner with internal stakeholders on execution, escalate operational issues, draft SOPs.
  4. Contribute towards process improvement initiatives that impact overall efficiency/ quality
  5. Managing team engagement activities

Basic Qualifications

  1. 0-3 years of professional experience
  2. Graduation in B.MS / B.Sc / B.Com / B.Tech

Preferred Qualifications

  1. Good English proficiency; Good written and oral communication skills
  2. Good attention to details
  3. Strong analytical skills including proficiency in Microsoft Excel
  4. Previous work experience, specially handling data recording and business analysis
  5. Interest in e-commerce, gaming industry
  6. Willingness to learn and passion for improving the overall customer experience
  7. Self-starter, motivated, and extremely organized
Location : Banglore

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