Amazon is seeking Team leads for their transportation team. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Job Role : Channel Team Lead
Responsibilities
- Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
Essential Skills
- Strong execution skills, Action oriented, go getter
- Resourceful to identify the way to get things done using limited resources
- Ability to work under pressure situations
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced
Basic Qualifications
- Any Graduation
- Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred.
- People management experience essential. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable.
- Good communication skills - both spoken and written English is must.
Preferred Qualifications
- Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred.
- People management experience essential. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable.
- Good communication skills - both spoken and written English is must.
- Experience in handling live operation preferred (wherein troubleshooting and decisions have to be taken on the spot.)
- Good Analytical / MS Excel Skills
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